Category Archives: Dynamic Services + The Community

Labor Day Celebration

Are you looking to get you pool ready for Labor Day? No matter what issue you are having with
your pool I can help! We offer a wide variety of one-time pool services along with our personalized
weekly service to fit everyone’s needs and pocket book. If you’re unsure what your pool may
need, ask yourself some of these questions:

Be sure to review our special offers at the end of this message!

1. Does my pool water have a green tint to it?

  • If your pool water is not quite blue but green and you CAN see the bottom, our
    green treatment level one is the best option to turn that shade of green into vibrant
    blue.

2. I can’t see the bottom of my pool, everything is green, what do I do?

  • Your pool has been sitting for a while without chemicals or proper circulation. At
    this point it’s time to drain and rinse.

3. How do I get rid of these stains on my walls and/or floor of my pool?

  • That’s easy with our acid washes! We drain your pool, rinse it down and spray
    acid where the stains are and it’s gone! Perfect for making your pool look extra
    clean.

4. How am I going to continue to service my own pool when I just don’t have the time?

  • Servicing takes a lot of time and patience and it gets tiring and tedious, so we
    offer FOUR different levels of service to keep your pool looking its best with
    great prices.

Services are one thing, but how is your equipment? Does your PSI gage read more that 20lbs?
Does your pump make a loud squealing noise when it’s on? Your pool sweep was running
around the bottom of your pool, is it still? If you believe there is an issue, we have the solution!

1. My cartridge filters PSI reads at 30 but every time I clean it the pressure is still at 25 or
more, what should I do?

  • At this point you will need to either replace your cartridges or your filter to
    properly circulate your water.

2. Every time I turn on my system my pump makes this loud squealing noise.

  • When a pump begins to make noises other than how it sounded when it was first
    in place such as squealing, banging, or humming it needs to be replaced. Good
    news! We offer an energy efficient solution, Variable Flo, or Variable Speed
    Pumps.

3. My pool cleaner was running around the bottom of my pool the other day but now its not,
what is the problem?

  • No Problem, your filters may need a good cleaning and for one low price we can
    set a appointment and have your sweep cleaning your pool in no time.

These are just a few of the most common scenarios, but don’t worry if you don’t see your issue
please call, we have many more services to offer.

SPECIAL OFFERS!

  • If you sign up for our platinum weekly service before labor day, receive one FREE month of
    Platinum Service
  • If we install a new sand filter or pump, receive one FREE vacuum service
  • If we install a new Sand Filter, Pump and/or booster pump receive one month of FREE platinum
    service.

Customer Questions & Answers

Original Question

Is there anyone on here that owns a pool cleaning service or knows alot about pools? We have been trying for the past 2 months to get rid of the crap on the bottom of the pool but everytime we try to vacuum it goes all over and the damn thing is cloudy again! We are ready to tear it down! Pool people keep saying it takes time but I think that 2 months and hundreds of dollars in chemicals is enough! Can anyone offer any suggestions?

Answer

Christine. I have been servicing pools for several years now, so of course it depends on the type of filter you have. Needless to say, there are 3 standard reasons why particles would blow back into your swimming pool with a cartridge filter.

1. The filter elements are old, tired, and need replacement. Cartridges per manufactuerer request need to be replaced every 1-2 years (18-24 months). Why ? Same reason you should change your indoor filters every 3 months.

2. Additional components ie pressure realease hose, manifolds, all things inside the filter that are not the filter elements are cracked or damaged and are allowing those fine particulates to pass by the filter

3. You are bypassing the filter somehow. The filter is designed to take out incredibly small debris smaller than you can physically see. Make sure its a one way in and a one way out.

FYI: Cartridge filters filter 5-20 microns, aka smaller than any dust particle in your pool, so if you see crap at the bottom, bam you know its your filter.

Bottom line pool ownership is costly. Its like a hobby. And if youre not perpared financially to handle this hobby then most likly at some point in time you are going to be in over your head and hate your pool.

Hope this helps. If you have any other questions about Pool Repair: https://h20freedom.com we do Pool Service in Sacramento thousands of swimming pools a year.

Ps do yourself a favor get a sand filter. They are cheaper, still filter finer than the human eye and overall cost of owner ship is much lower. Just saying

Winter Express 2011: Winterize Your Swimming Pool

Your swimming pool or spa is much like a fine wine, the more attention you pay towards it’s contents, the better it makes you feel during enjoyment.

During the fall we see a huge increase in organic materials dropped into your swimming pool. This lso brings additional contaminated materials to your swimming pool such as bacterial and phosphates. If this was the case in the summer, your pool would instantly turn green. However in the winter your pool water is colder and therefore life has difficulty pro-creating under these conditions.

In the winter time it’s a surprise your swimming pool is not green with all those decomposing leaves!! A swimming pool that has bacteria, will eventually produce algae.

Often home owners allow their swimming pools to sit still, and sometimes turn off their filtration pump. This is the worst idea possible when attempting to cut costs. What you save now will only be multiplied when trying to remove this organic material from your swimming pool. The purpose of your pump and filter is to remove microscopic materials from your water. So come spring, your pool doesn’t turn into a lagoon.

Winterizing Procedures for Your Swimming Pool

We perform this service for $125 Call to Schedule

With all this ranting I think it’s important we break this down as to what is an acceptable Winterizing Procedure may be for both the budget and the non-budget. Let’s start with the budget method . Step one is simple, do not ever shut down the filtration or filtration pump. If you are not certain as to how much your pool pump is costing you then call us or even your local power company to calculate this number. You might be surprised how little it will cost you to run the pump 1-2 hours per day (at the least). Filtration is key for any swimming pool at anytime. So if you wish to only do one thing, this is it.

Step Two is to confirm you have working filtration. This is generally pretty easy to do: Grab a large 44oz cup of sand, and throw it into your skimmer basket. If you see any sand shooting its way back through, then you have a leak located inside your filter. If not, then continue. Raise your chlorine to a level of 5 PPM. This can be accomplished with liquid chlorine. And for only a few $’s. By raising your chlorine and keeping it between 5-10PPM all winter season long, you will limit the amount of possible growth, and in turn make for an easy spring clean up service.

Now for the Non-Budget Service; everything above will still applies, however there are three additional procedures. The first is to add a chemical treatment to your swimming pool. This treatment will allow the minerals found in almost all foliage to LIMIT the staining that CAN occur on your plaster from leaves. I use this in my swimming pool and it works. The second is to install a pool cover or net. The idea is you want to limit the amount of leaves from entering your swimming pool and then decomposing underwater. The last comes in the spring time, after you remove all leaves and whatnot from the water, and before temperatures get above 70 degrees. This is the final procedure and it is called a phosphate treatment. This will eliminate all organic residual which will later cause algae. This treatment is needed in almost EVERY Sacramento swimming pool. I know because we have serviced over 1000 to date.

So get that bacteria out with a phosphate service. It’s simple and easy and most treatments will last longer than a year. So Sacramento for this season It’s the easiest investment you can make this season. Success comes from Attitude & Preparation: make spring shine! And given there are not always immediate rewards You will feel the difference that a clean swimming pool can make.

We’re Hiring for 2011!

We are currently offering 2 positions in our company:

  • (1) Service Technician
  • (1) Office Technician

If you are applying for any position inside Dynamic Services it is important that you understand how to use a computer. Even though we love forms, most of our information is processed through online applications. We have provided you with a quick survey below. The idea is to see what level your current computer competency level is at.

Its simple. Quickly open 3 tabs in your internet browser and perform the following search queries found below. Then fill in the blanks on the form waaaay down below, and we will be sure to match your original submission with this submission. Remember this is an optional request, and it will not affect our potential employment decision. However it will allow us to confirm that you are computer savy! So do your best.

After completing the survey below you should receive an email confirmation to the email you provided on our form. We greatly appreciate YOUR time and the time you took to fill out our employment application. If you have a few moments please read more below;

Here Goes…

Computer Literacy Survey Part 1 (Instructions)

1. FIRST: Please visit the following websites in three separate tabs;

  • http://www.google.com
  • http://www.yahoo.com
  • http://www.bing.com
  • 2. NEXT: Enter the search term “Pool Cleaning +(the city you live in)” and hit ‘Enter’ and/or ‘Search’ to find results.
    Example: I would type Pool Cleaning Folsom if I lived in Folsom.

    3. LAST: Fill your answers into this form: [formidable id=11]

    Wait theres more…

    You may need to fill out our “job specific” forms. Please click on one of the links below to transport to this questionnaire.

    Office Technician Employment Form

    Service Technician Employment Form

    Once you complete your form then all you need to do next is wait to hear from us. We will be sure to call all applicants in 1-2weeks.

    Sacramento Pool Cleaning Service

    When we say; “We clean swimming pools in a hurry this is what we mean. No other company in Roseville, or Sacramento for that matter can clean a swimming pool as fast as Dynamic Services.” This swimming pool took us a total of 2 hours to bring back to blue.

    Some people don’t mind waiting, but most do. That is why we off this “Express Pool Cleaning Service” to any Sacramento Area resident. This real estate client who needed to show this swimming pool to many potential buyers wanted results NOW, all for a great price. Afterall our services were coming out of her pocket. No worries, we have the best service and deals around. Plus with the money she saved, she threw in a month of pool service for her new buyers…. Hint Hint to all the Agents out there 🙂

    Before:

    This is a before picture of our "Light Green to Clean" Service
    Watch what happens before we clean this swimming pool.

    During (45 minutes later)

    A swimming pool in the process of being cleaned.
    Here is a swimming pool in Roseville, Ca that is in the process of being cleaned.

    After (75 minutes later)

    Coming.

    Winter is Here! Make sure your cleaner is ready.

    Much like the rest of us, this fall means the end of the summer vacation. Here in Sacramento, Ca the Fall season have arrived overnight. A signal to the trees to begin to ready for Winter. And if you are a swimming pool owner, then no doubt you have seen the change directly in your swimming pool. Dynamic Services understands this seasonal shift and offers a low cost solution to that clean up with our winter special offer; $45 Cleaner Repairs, and the lowest cost on all Bottom Cleaner parts. You may find that there is no better time than now to revitalize your cleaner.

    It is common for the local trees to lose 20-100 pounds of their leaves to accommodate the season’s change. Much like your lawns, your pool will see weeks of defoliation. With defoliation comes a new list of issues: Black Algae, Piping Clogs, even Worms! So it is very important that your bottom cleaner aka Mr Scrubbie (as most may call him/her) is in tip top shape.

    Self-Test

    There are a few sure-fire ways to see if your bottom cleaner is up to the task. Grab a hand full of leaves from your lawn area and place them in a bucket to soak over night. Next morning take these leaves and rinse them out well (we don’t want to transmit phosphates if we don’t have to) and now throw these water soaked weights in your pool, they should sink directly to the bottom. Grab your brush, and try to set them up so the cleaner has a full-fledged underwater obstacle course. Kick on the cleaner pump and let magic happen.

    In 30-60 minutes check back on the results. If the cleaner failed to pick the contents up from the bottom, you can guarantee you will have yourself a problem all winter long. Now, don’t go out and buy a new cleaner thinking that it’s going to fix your problem, the problem may be simple. After all, there are over 108 parts inside a Polaris cleaner, all costing less than pennies.

    Action:

    Grab your phone or computer. Call 916.532.7034 or email helpmeplease@h20freedom.com (you can actually put anything in @h20freedom.com) to have a trained service tech come test your cleaner on site. If a solution cannot be found, then allow us to take your cleaner and test it in our controlled facility at no additional cost. There, we will run through a 32 point inspection to find anything that may be out of whack. So try not to let another moment go by, wondering if you can actually make it all season with that cleaner. The answer should be either YES or NO; you be the judge.

    Why Replace Your Filter? Find Out!

    Today is Friday, but this last Tuesday, you decided to visit your favorite sushi restaurant. Upon departure, you felt a little queezy and attributed it to the raw “sea steak”. The next day turns out to be even worse, leaving you running for the bathroom. With a call and a complaint to that restaurant, you receive a meal credit. But what you may not have known, is that you didn’t get sick from sushi, you got sick from your dog Fido while swimming in your swimming pool. Crytosperidium may survive for 2 to 6 months in a moist environment, and direct transmission between animals and humans is common because action is often not taken.

    The human infections of Crytosperidium have an incubation period of 1 to 12 days; 7 days is typical. So identifying this disease is usually fairly difficult. Now the bad news: there is currently no cure for Crytosperidium. Cryptosporidium enteritis is an infection of the small intestine that is caused by the parasite cryptosporidium. The main symptom is diarrhea, but there are many other side effects. The major risk factor is swallowing water contaminated with fecal matter. How can this be limited? EASY! Listen to your pool service technician. A swimming pool should allow a “complete cycle turn” to occur, that will help eliminate materials 2 times in a given day. In other words, this means your entire pool contents pass through your filter twice, every day, to help eliminate the risk of spreading disease.

    There are many factors that will agitate Crytosperidium. One being a dirty filter ! The most common is your “filter cartridge;” it is designed to remove impurities out of your water. Manufacturers recommend replacing ALL elements every 18-24 months. Think of it like this: Your filter is a “trash can” for your pool water, the more debris you accumulate in your trash can, the less it can hold. Like all trash cans you should clean them out so you can store more trash. Now, let me demand that you use one bag for 18-24 months. Could you keep this bag clean? 1 week, 1 month, how about 5 years? The answer is simple: no chance. So don’t risk your health!

    OK Scary man,

    Can’t I just wait another 18-24 months? Read more below.



    Length:
    In healthy people, the infection will clear up, but can last up to a month. In people who are immunosuppressed, prolonged diarrhea may cause loss of body weight and malnutrition.

    Outbreaks have been linked to:
    Drinking from contaminated public water supplies
    Drinking unpasteurized cider
    Swimming in contaminated pools and lakes

    Treatment:
    There is no one treatment for cryptosporidium enteritis.

    Causes:
    In these groups, this diarrheal infection is not just bothersome, it can also lead to severe, and potentially life-threatening, loss of muscle and body mass (wasting), and malnutrition.

    Those at higher risk:
    Animal handlers
    People in close contact with infected individuals
    Young children

    So please, don’t risk your health or your children – call us today at (916) 532-7034 to get your filter replaced ASAP!

    Winter is Coming… Make Sure Your Cleaner is Ready

    A Clean Pool, Easy! Right? Just today I came across a review of a swimming pool construction company on Google by the name of “Premier Pools and Spas” click here to see what I’m talking about. I always say when deciding which company to use when building a pool, call and ask pool service people in the area. Ask these service people what pools they prefer to service.

    There are many factors that show how much care goes into the pool’s final construction: how well the bottom cleaner works, how much suction comes to the skimmer baskets, if the skimmers can be isolated, if there is even two skimmers in the pool! So many things go into it.

    Many people today only research the price. I say the most easily manipulative thing in pool service, or construction for that matter, is the price. Customers call around thinking they have what it takes to battle the “phone” sales person. Anyone can make a $25 pool service sound like the next best thing since sliced bread. But the real kicker comes when the guy actually shows up.

    Let me give you an example of what I mean: There are some days that I just want my truck washed right, and other days a quick clean up job will do. I feel many people want the same out of a pool service, that’s why I designed our “Always right” pool service.

    We come in at a low price, and always make sure that when it’s needed (broken pump seal, algecide treatment, water clarifier) that we are there to keep your pool perfect “In the clutch.”

    The Lowdown: Polaris Pool Cleaners

    Should I buy a new Polaris 380 or a used one? Should I buy a different pool cleaner? What pool cleaner is right for my pool? Is one model better than another? What is the difference between Polaris 180, 280, 340, 360, 380, 480, 65, 165, and the Turtle? All of these are good questions. Ones that we are sure you have asked yourself.

    We answer these questions everyday.  We want to sell product as much as the next guy, but we also want our customers to make an educated decision before they spend those hard earned dollars. So we are going to try to answer some of these questions for you. We hope this information helps you make the right buying decision.

    Should I buy a new Polaris 380, or a used one?

    First, you need a little history. Polaris 180 was the first pressure side pool cleaner that ran from a booster pump. The Polaris 180 has only 1 jet that creates the cleaning power.  It has a narrow throat, which allows leaves to clog it up.  It works very well, and it is easy to repair. Although it was the best at the time it came out, it is now old and out-dated.

    Polaris hoses! THIS IS VERY IMPORTANT. Hoses on old Polaris go bad. Don’t waste money buying a lot of hose parts. Replacing back-up valves, swivels, and sweep tails is okay, but if your floats are sinking, causing the hose to drag on the bottom, you need to buy a new hose kit. The old floats were a type of foam that got water logged, causing them to sink.  Don’t waste money buying floats for the hoses, the old ones are way too hard to take off.

    Polaris 360 & 380 were the next units to hit the market. These are 3-jet cleaners. The 380 In-ground requires a booster pump as does the 180, 280, and 480.  The 360 works off the return lines. The 340 works off the skimmer. The 65, 165, and Turtle work off return lines. The 165 is for in-ground, while the 65 and turtle for above-ground pools.

    Let’s start with the Polaris 380. It’s a great unit, but if you are buying an old one you need to ask:
    If one wheel turns do they all turn? (If not, bad belts) 
    Does unit lay on it’s side? (If yes, bad head float)
    Dose hose sink?(If yes, bad hose floats).
    Does unit back-up? (If not, a bad back-up valve).
    Does bag stay clipped on? (If not, possible bad bag on throat where bag clips into it.)
    Are tires rounded a lot? (older tires were squared in edges, the newer types are slightly rounded, so if they are rounded a lot, you have bad tires). The front tire and single-side tires wear out the most. The trailing tire (back right) wears the least. You can rotate the tires to keep them working longer. If wheels are wobbly, you have bad bearings.
    The 380 is hard to fix – belts and inside bearings. These parts need to be replaced when they show problems. To inspect, just pop off the cover and do a visual inspection. Look for broken bearings, see if things wiggle. If you are handy, you should be able to fix one. But be careful not to lose parts.
    The 380 is a great cleaner. However, we do not recommend buying used cleaners, you can’t tell from a picture if the inside parts are worn. If you do buy one used, the units with the clear type tops are only a year or so old.

    Next topic: the Polaris 360. This unit head is just like the 380 except it does not use a booster pump, it works off the return line. The heads are the same, the same type of things go wrong with them both.  The hose for the 360 are different though. It has a backup valve, but it is different than the 380’s. The 180, 280, 380, and 480 all use the same backup valve. If a backup valve stops shooting water out, you must replace it. It has a timer gear inside, if it goes bad, it is not worth replacing parts, so I recommend you buy a new valve. 360 hoses last longer if you do not have an automatic chlorinator on the return line. You will have to replace hoses from time to time, but you should get up to 3 years out of the hoses.

    Next is the Polaris 280 – we like this one best. This unit has a larger throat, so it is less prone to leaf clogs. It has 2 ports that create the cleaning power. The flow design off the bottom and larger throat allow it to clean way better than the old 180, and is just as good as the 380. This unit is very easy to fix, and the parts cost less than the 380. Again, if any Polaris lays on it’s side the Head Float is bad and needs to be replaced. The 280 does not have a rebate program, but parts will cost you less, and in the end, this unit will cost you less.

    Now the 180, 280, 380, and 480 (only sold by builders of new pools) all use a booster pump. They all need a dedicated line to run in the pool. The booster pump runs off a time clock. The cleaner timer can be jumped from the filter timer, or connected to it’s own breaker. Booster pump motors go bad; if it hums, it is either bad bearings or capacitor (if it is the bearings, it will be screaming, then after time the bearings heat up and cease). Time for a new Booster pump. Don’t replace motors on booster pump, it’s not worth the money.  The capacitor is under that bump up thing on top of  the motor. In there is the capacitor. They can explode, rupture, and sometimes just go bad.
    Never take that top off with the power on, you will get shocked! We do not recommend that you ever mess with electrical connections on your pool if you do not know what you are doing. You could do something wrong, causing a charge in the water, and a swimmer could be injured.
    Signs it is bad leaked fluid, the top where the terminals are should be flat. If it is bumped up and terminals are crooked it is bad.
    Bad Polaris pump Seal. You see water spraying out of the side of the seal bracket. These seals go bad over time, and if the pump runs without water, the impeller over heats, then the seal over heats and pump leaks, spraying water all over. This water can get into motor bearings and cause that to go as well.
    The new hose kits for the booster pump are excellent. If yours leaks, replace them.  Some booster pumps are set up with garden hose type fittings, with washers. Chlorine cause these washers to swell up, and decrease flow to the pump. This can cause the pump to be loud and overheat.

    We hope this information is of help to you, we still have more to add later.

    Brisk Winds Bring Much Debris in the Sacramento Area

    Tuesday October 13th brought abnormally high wind gusts in the Sacramento Valley. Winds reached 60mph, a record for this time of year. Homeowners like Alex Enriquez found out that a swimming pool can make a prime target for debris.

    Of course there was no reason to worry, with the help of my handy side kick we made short work of the debris in Alexs’ swimming pool. He expected us to be there for “hours” but we assured him that this is a simple task for leave eating machines like us. He of course laughed in delight as we waved goodbye.

    If you are in need of leaf removal services or any of our one time services please shoot me a call so I can zip out, and help the situation asap. Remember you don’t have to be all alone when it comes to pool service, we are always here to help you with the hard stuff, after all, it’s our job.